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Terms of Service

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Before you publish this: this document is a working draft prepared as a starting point, not legal advice. Have a Nevada attorney review it before you take money from a client. Every placeholder in [BRACKETS] must be filled in.

Delete this notice once the document has been reviewed and the placeholders are filled.

1. Services 2. Quotes & payment 3. Timeline 4. Revisions & scope 5. What you provide 6. Ownership 7. Care plan 8. Cancellation 9. Warranties 10. Liability 11. Governing law

These Terms govern website design and development services provided by [LEGAL ENTITY NAME, e.g. FrontSite Digital LLC] ("we", "us"), a [Nevada limited liability company], to you ("you", "Client"). By approving a quote or making a payment, you agree to these Terms.

1. Services

We design and build a website to the scope described in the written quote you approve. The tier you select determines the page count, the animation and interaction features included, and the delivery window. The quote is the definitive description of what is included.

We do not provide: e-commerce or payment processing on your site, booking or scheduling platforms, custom web applications, photography, ongoing search-engine optimisation, content writing beyond the copy derived from your intake answers, or hosting beyond the optional care plan described in Section 7.

2. Quotes and payment

  • Submitting a build request is not a purchase and does not create a contract. We confirm a written quote, and the agreement forms when you approve it.
  • Prices are fixed at the amount stated in the approved quote. We do not issue change orders for work inside the agreed scope.
  • [Payment terms — e.g. 50% deposit on approval, balance on delivery before handover. Choose and state your actual terms.]
  • Payment is processed by a third-party payment processor. We do not receive or store your full card details.
  • [Late payment terms, if any.]
  • Prices exclude any applicable taxes, which are your responsibility unless stated otherwise.

3. Timeline

Delivery windows stated for each tier — 24 hours, 72 hours, or one week — are measured in business days and begin when we have received everything listed in Section 5, not when payment is made. If your content arrives in stages, the clock starts when the last required item arrives.

Rush delivery, where purchased, shortens the window as stated in the quote and is subject to the same condition.

4. Revisions and scope

We revise the site until you are satisfied, at no additional cost, within the scope described in the approved quote. There is no limit on the number of revision rounds.

The following are outside the scope of free revisions and, if you want them, will be quoted separately as new work:

  • A change to the business, industry, or fundamental purpose of the site after work has begun.
  • Adding pages beyond the number in your tier or quote.
  • Changing the selected tier after the build has started.
  • Adding a feature not listed in the approved quote.
  • Replacing supplied content, photography, or branding with materially different assets after a draft has been delivered, where that requires the layout to be rebuilt.

Revision requests must be consolidated and sent in writing. We will tell you plainly, before doing the work, if we believe a request falls outside scope — you will never receive an unexpected invoice.

5. What you provide

To start the delivery clock you must supply: your business details, your service descriptions and any pricing to display, any logo files, any photography you want used, your domain or authorisation to register one, and answers to the intake questionnaire.

You confirm that you own or are licensed to use everything you supply, including images, logos, trademarks, and text, and that our use of it will not infringe anyone's rights. You are responsible for the accuracy of all claims, prices, licence numbers, and other statements published on your site.

Where you supply no usable photography, we may use placeholder imagery. Placeholders are identified to you at delivery and are your responsibility to replace.

6. Ownership

On receipt of full payment, you own the delivered site — the design, the code, the content, and the files. We assign to you all rights we hold in the deliverables.

We retain ownership of our underlying tools, templates, component libraries, and know-how, which we reuse across projects. Nothing in this section prevents us building similar sites for other clients.

Third-party components — typefaces, libraries, and any stock imagery — remain subject to their own licences, which are passed through to you.

Unless you ask us in writing not to, we may display the finished site in our portfolio and describe the work publicly.

7. Care plan

The care plan is optional and billed monthly at the rate in your quote. It covers hosting, domain renewal, SSL, uptime monitoring, and the content edits described in the quote.

You may cancel at any time. Cancelling does not affect your ownership of the site. On cancellation we will provide the site files and cooperate reasonably with a transfer to a host of your choosing. The care plan is not a support contract for work outside its stated scope.

8. Cancellation and refunds

  • You may cancel before work begins for a full refund of anything paid.
  • [State your refund position once work has begun — e.g. the deposit covers work performed and is non-refundable, with any unearned balance returned. Be specific.]
  • We may decline or withdraw from a project — for example where the requested content is unlawful, infringing, or deceptive — and will refund amounts paid for work not performed.
  • If you become unreachable for [30] days during a build, we may treat the project as paused and invoice for work completed to that point.

9. Warranties and what we do not promise

We will perform the services with reasonable skill and care. We will correct defects in the delivered site — things that do not work as specified — reported within [30] days of delivery, at no charge.

We do not warrant or promise:

  • Any specific search-engine ranking, traffic volume, lead volume, or revenue.
  • Uninterrupted or error-free operation, which depends on hosting, networks, and third-party services outside our control.
  • Compatibility with browsers or devices that are no longer supported by their vendors.
  • That the site meets any particular regulatory or accessibility standard unless that standard is expressly stated in the quote.

Except as stated here, the services are provided "as is" to the fullest extent permitted by law.

10. Limitation of liability

To the fullest extent permitted by law, our total liability arising out of or relating to these Terms is limited to the amount you paid us for the project giving rise to the claim.

We are not liable for indirect, incidental, special, or consequential damages, or for lost profits, lost revenue, lost business, or lost data, even if advised such damages were possible.

Nothing in these Terms limits liability that cannot lawfully be limited.

11. Governing law and disputes

These Terms are governed by the laws of the State of Nevada, without regard to its conflict of law rules. [State your dispute process — e.g. the parties will attempt good-faith resolution first; venue in Clark County, Nevada. Decide whether you want an arbitration clause; discuss with counsel.]

12. General

  • These Terms, together with the approved quote, are the entire agreement between us.
  • If any provision is unenforceable, the rest remains in effect.
  • We may update these Terms; changes apply to quotes approved after the update.
  • Neither party may assign this agreement without the other's written consent, except in connection with a sale of substantially all of its business.

Contact

[LEGAL ENTITY NAME]

[MAILING ADDRESS]

[EMAIL] · [PHONE]

Nevada State Business License #[NUMBER]

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